Terms of Service

1. Acceptance of Terms

By accessing and using the Opsora Agency website (opsoraagency.com) and our services, you accept and agree to be bound by the terms and provisions of this agreement. In addition, when using our services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in our services will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use our services.

2. Services Description

Opsora Agency provides automation and digital solutions services, including but not limited to:

• Digital Marketing Services (SEO, PPC, Social Media, Content Marketing)
• Automation Services (AI Workflows, Chatbots, AI Agents)
• Website Development Services
• Business Process Automation
• System Integration Services
• Consulting and Advisory Services

All services are provided on a project basis with specific scope defined in individual service agreements.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate, current, and complete information during registration and service booking
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use our services only for lawful purposes
• Not interfere with or disrupt the security or functionality of our services
• Not attempt to gain unauthorized access to our systems or data
• Comply with all applicable laws and regulations

4. Service Agreement

All professional services provided by Opsora Agency are governed by a separate Service Agreement that will be provided before commencement of work. The Service Agreement includes:

• Detailed scope of work and deliverables
• Payment terms and schedule
• Project timeline and milestones
• Intellectual property rights
• Confidentiality obligations
• Termination conditions
• Limitation of liability

The Service Agreement supersedes these Terms of Service for specific projects.

5. Payment Terms

Failure to make timely payments may result in suspension of services. All prices are in Indian Rupees (INR) unless otherwise specified.

6. Intellectual Property

7. Confidentiality

Both parties agree to keep confidential all proprietary, technical, and business information shared during the engagement. This obligation includes:

• Business strategies and financial information
• Technical data and system designs
• Customer lists and marketing plans
• Any proprietary information related to operations

Confidential information shall not be disclosed except as required for service delivery or by law. This obligation survives termination of our agreement.

8. Disclaimer of Warranties

Important: Opsora Agency provides technical systems and automation services only. All services are provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee specific business results, revenue outcomes, or performance metrics. Results may vary based on market conditions, client implementation, and other factors beyond our control.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Opsora Agency shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Costs of substitute goods or services
• Business interruption or system failures

Our total liability, if any, shall not exceed the total amount paid by you to Opsora Agency for the specific service giving rise to the claim in the six (6) months preceding the claim.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use our services will cease immediately. If you wish to terminate your agreement, you may simply discontinue using our services. Provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Anand, Gujarat, India.

13. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or our services:

1. Negotiation: Parties shall first attempt to resolve the dispute through good-faith negotiations
2. Mediation: If negotiation fails, parties may attempt mediation through a mutually agreed mediator
3. Arbitration: Unresolved disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996
4. Court Proceedings: If arbitration fails, disputes shall be subject to the exclusive jurisdiction of courts in Anand, Gujarat